[Яр.]

Здравствуйте!

Посоветуйте, что можно сделать. Заблокировали акаунт. Попросили подтверждающие документы и чеки на товар. Я все отправил, в том числе чеки и накладные. Пришло письмо о том, что они не могут мне позволить продавать тот же самый товар. Товар сувенирная продукция ( маленькие балалайки), купленная в обычном магазине. Косметика, также куплена в магазине и выданы чеки ( по косметике 14 хороших отзывов). В чем причина? В каком ключе дальше общаться с службой поддержки? Посоветуйте пожалуйста. Хотелось бы продавать тот же товар.

Благодарю!

Вот письмо:

We have received and accepted:

- A readable copy of your driver's license, front *and* back, or other government-issued ID.
- A copy of a recent credit card statement, bank statement, or utility bill. Your name and billing address should be visible, and consistent with the information registered to your eBay account.

Based on the information that you have provided us we are not comfortable allowing you to continue to sell the same items, that you were previously on the site. If you would like to sell a different product we will need you to reply to this email with your ***new*** supplier information and the products you would like to list. We may have you upload invoices for the items you want to sell and if everything is okay with the items we can remove the restriction that is currently in place on your account.

Here is some information on finding a verified supplier:
http://certifiedprovider.ebay.com/index.html

We don’t dictate to members what they can and cannot sell on our site unless it violates our Prohibited items policy or there is a concern that the item may be a risk to our community. As a seller, you’re ultimately responsible for the legality of any item you offer for sale on eBay.

Knowing the rules and policies on eBay can help you become a more successful seller. Before listing your item, make sure you read, understand, and regularly check our policies. We also recommend you have an understanding of all applicable laws and regulations on the particular item you wish to sale. This can help you avoid potential issues down the road.